Batch: Recent graduates
Key Skills:
• Strong verbal and written communication skills
• Ability to troubleshoot complex technical issues
• Proficiency in customer relationship management
• Exceptional problem-solving and analytical skills
• Strong focus on customer satisfaction and support
Responsibilities:
• Provide voice-based support to customers over phone
• Build strong rapport with international customers
• Resolve technical queries and product concerns
• Collaborate with teams to fix system problems
• Help customers use Zoho products more effectively